onebet47 Privacy Policy
onebet47 takes seriously our responsibility to protect the personal information of every member. This policy explains in detail how we collect, process, store and maintain your data in line with international data protection practices.
Six Core Pillars of Privacy Protection
Every action we take in processing your data is guided by six core principles that ensure your personal information is always properly protected.
Absolute Confidentiality
Your personal information will not be disclosed to any third party without your explicit consent, except where required by law or to process your transactions.
Minimal Collection
onebet47 only collects data that is genuinely needed to provide services, process payments and meet international licensing requirements. No excess data is collected without a clear purpose.
Data Accuracy
We take reasonable steps to ensure the information we hold is accurate and up to date. You can update your personal data at any time through your account.
Technology Security
Our systems use 256-bit SSL encryption and multi-layered security protocols to protect every transaction and personal record from unauthorised access or data breaches.
User Control
You have the right to access, correct and request deletion of your personal data. Requests can be sent directly to our support team, which operates 24/7.
Controlled Retention Period
Personal data is only kept for as long as needed for the stated purpose or as required by law. After that period, data will be securely deleted or anonymised.
onebet47 Member Privacy Rights
As a member, you hold protected rights regarding the personal information we hold about you.
Right of Access
Request a copy of all personal information we hold about you at any time.
Right of Rectification
Update or correct any information that is inaccurate or out of date in your records.
Right of Erasure
Request deletion of your personal data when it is no longer needed, subject to legal obligations.
Right to Object
Object to the processing of your data for direct marketing purposes at any time without having to give a reason.
Privacy Policy Contents
- Information We Collect
- Purpose of Data Collection and Processing
- Sharing Information with Third Parties
- Data Security and Protection
- Use of Cookies and Tracking Technologies
- Your Rights as a Data Subject
- International Data Transfers
- Underage Accounts and Age Restrictions
- Changes to This Privacy Policy
- Contact Us
1. Information We Collect
onebet47 collects various categories of personal information when you register, use the platform, or communicate with our support team. This collection is done transparently and is intended to ensure a safe, fair betting experience that complies with international licensing requirements.
Account Registration Information:
- Full name as stated in your identification document
- Identity card number (MyKad) or passport for identity verification purposes
- An active, reachable email address
- Mobile phone number for two-factor verification and important communications
- Date of birth to confirm you meet the minimum age requirement of 21 years
- Current residential address
Financial and Transaction Information:
- e-wallet account details (Touch 'n Go eWallet, Boost, ShopeePay) used for deposits and withdrawals
- Bank account information for transactions via DuitNow or FPX online banking
- Crypto wallet addresses (USDT, BTC, ETH) where applicable
- Deposit and withdrawal transaction history records
Platform Activity and Usage Information:
- Betting records, game preferences, and activity history on the platform
- IP address, web browser type, operating system and device used
- Login log data including time, date and general location
- Communication records with the customer support team
2. Purpose of Data Collection and Processing
onebet47 only processes your personal data for lawful and transparent purposes. We do not use your information for any purpose beyond the scope stated below:
- To verify your identity and process new account registrations
- To process deposits and withdrawals securely and in a timely manner
- To prevent fraud, money laundering and suspicious activity on the platform
- To comply with international licensing requirements and legal obligations
- To manage your bonuses, promotions and VIP loyalty programme
- To provide effective and relevant 24/7 customer support
- To analyse usage patterns in order to improve our products and services
- To send important notifications relating to your account, security and platform updates
Whenever you receive a welcome bonus or take part in a promotion, the related transaction data is processed to ensure the bonus is calculated correctly and wagering requirements are met.
3. Sharing Information with Third Parties
onebet47 does not sell, rent or trade your personal information to any third party for marketing purposes. Information is only shared in the following limited and controlled circumstances:
- Payment Service Providers: Transaction processors that handle payments via Touch 'n Go eWallet, DuitNow, FPX online banking, Boost, ShopeePay and crypto receive only the transaction information strictly needed to process your payment.
- Game Software Providers: Game studios that supply slots, live casino and other games may receive anonymised user IDs for the purposes of game delivery and result verification.
- Regulatory Authorities: When required by law, court order or international licensing bodies, we may need to disclose certain information.
- Fraud Prevention: In cases involving suspected fraud or abuse, relevant information may be shared with investigators or related agencies.
4. Data Security and Protection
We implement comprehensive technical and organisational security measures to protect your personal information from unauthorised access, misuse, loss or destruction.
The onebet47 security system includes high-level data encryption for all stored and transmitted information, two-factor authentication for account access, continuous monitoring to detect any unusual activity, separation of the production environment from test systems, and regular security reviews by internal and external expert teams.
In the unlikely event of a data breach that could affect your rights or freedoms, onebet47 is committed to notifying you within a reasonable timeframe in line with international best practices.
5. Use of Cookies and Tracking Technologies
The onebet47 website uses cookies and similar tracking technologies to improve your browsing experience and ensure the platform functions smoothly.
Types of cookies used:
- Essential Cookies: Required for basic website functions such as secure login, session management and account security. These cookies cannot be disabled.
- Performance Cookies: Collect information about how you use the platform to help us identify and resolve technical issues and improve overall performance.
- Functional Cookies: Store your preferences such as language, display settings and login records to make repeat visits easier.
- Analytics Cookies: Help us understand usage patterns on the platform for the purpose of overall product improvement.
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some parts of the platform.
6. Your Rights as a Data Subject
As a onebet47 member, you hold the following rights regarding your personal data, and we are committed to respecting and facilitating the exercise of those rights:
- Right of Access: You may request a copy of all personal information we hold about you. Requests will be processed within a reasonable timeframe.
- Right of Rectification: If any information in your account is inaccurate, you have the right to update it through your account settings or by contacting our support team.
- Right of Erasure: You may request that your personal data be deleted when it is no longer needed, subject to our legal obligation to retain certain records.
- Right to Restrict Processing: In certain circumstances, you may ask us to limit how we process your data while a dispute or request is being handled.
- Right to Data Portability: You may request your data in a machine-readable format for transfer to another service provider if desired.
- Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, please contact our support team via 24/7 live chat or email. We will verify your identity before processing any request to ensure the security of your account.
7. International Data Transfers
As a platform operating under international licensing, your data may be stored or processed on servers located outside Malaysia. In all such cases, onebet47 ensures that data protection equivalent to or exceeding local standards is maintained.
Every cross-border data transfer is carried out with appropriate safeguards, including binding data processing agreements and the technical security measures needed to protect your information.
8. Underage Accounts and Age Restrictions
onebet47 is an online betting platform that strictly limits its services to individuals aged 21 and above only. We do not knowingly collect, store or process the personal data of any individual under the age of 21.
All new account applicants are required to verify their age during registration. If we find that an account has been registered by someone who does not meet the minimum age requirement, that account will be suspended immediately and all related data will be deleted in accordance with our internal procedures.
9. Changes to This Privacy Policy
onebet47 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments that affect how we handle personal data.
When material changes occur, we will notify you through one or more of the following methods: a notification in your account, an email to your registered address, or a prominent notice on the onebet47 homepage. We encourage you to review this page periodically to stay informed of our current practices for protecting your privacy.
Continued use of the onebet47 platform after amendments are published constitutes your acceptance of the updated terms. The "Updated" date at the top of this page indicates the effective date of the latest version.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the onebet47 support team is here to help.
You can reach us via the 24/7 live chat available directly on the platform, or through our support email. All privacy-related enquiries will be handled with appropriate priority and confidentiality.
Support email address:
Register with Confidence at onebet47
Your privacy is our priority. Start your betting journey with a platform that takes the protection of your personal data seriously at every step.